How to File a TDR on the IRCTC App: A Simple Guide
How to file a TDR on the IRCTC app can be confusing for many users, but it doesn’t have to be hard. If you are facing problems such as train delay, cancellation, or any interruption, this guide will assist you in understanding how to file a TDR on the IRCTC app and apply for it properly. Here’s a quick cheat sheet to understanding and how to undertake TDR on the IRCTC app.
What is a TDR and Why is It Important?
TDR it therefore stands for a formal request for a refund if you do not get to use your train ticket because of delay, cancellation or some other factor. It is essential to complete the TDR process to obtain a refund when a ticket has not been utilised for its intended purpose.
How to File a TDR on the IRCTC App
- Open the IRCTC App: Log into your account.
- Access “My Bookings”: Locate the ticket for which you want to file a TDR.
- Select “File TDR”: Choose this option to start the process.
- Fill Out Details: Enter the reason for the TDR and other required information.
- Submit the Form: Confirm and submit your TDR request.
After submission, keep the confirmation and track your TDR status via the app.
When Should You File a TDR?
File a TDR if:
1.The train is late for more than 3 hours.
2.You had cancelled the ticket and you haven’t received any refund for the same.
3.I failed to get onto the train.
It is crucial that the TDR is filled before or soon after the train’s scheduled time of operation, which may be expressed in hours, for instance, within the next five hours.
What Information is Required?
To file a TDR, you need:
- PNR Number
- Ticket Details
- Reason for the TDR
Double-check your details to avoid delays or rejection of your request.
How to Check TDR Status and Common Issues
Checking TDR status
- Open the IRCTC App: Log in to your account.
- Navigate to “My Bookings”: Find the ticket for which you filed the TDR.
- View Status: Look for the TDR status option to check updates on your request.
Common Issues and Solutions
Incorrect Ticket Details: Make certain and double check the PNR number and the ticket details that were provided. Confirm before submission to minimize mistake.
Filing Outside Eligible Time Frame: File your TDR within the time allowed for such. Should it be avoided, your TDR request can be turned down.
Incomplete Information: In the case of forming an objection, and for the purposes of the TDR, provide all necessary information as stated above and the reason for the TDR as well. There are times when information is omitted and that leads to disqualification or when the information is required then the process will take longer.
Solution: If there are problems, take a look at your TDR submission and check for any mistakes which can be corrected where necessary. In case the issue persists one should seek the help of the IRCTC customer service.
Key Tips for Successful TDR Filing
- File Timely: Ensure you file the TDR within the allowed time.
- Verify Information: Accuracy is crucial to avoid issues.
- Monitor Status: Regularly check your TDR status in the app.
- Seek Assistance: Contact IRCTC support if you face problems.
By following these simple steps, you can efficiently handle TDR filings on the IRCTC app and secure your refund with minimal hassle.
